Hotel Booking Client Retention Executive
Seeking a persuasive Client Retention Executive to reconnect with customers who cancelled hotel bookings, address their concerns, and convert cancellations into successful bookings…
View details →CAREERS & OPPORTUNITIES
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Seeking a persuasive Client Retention Executive to reconnect with customers who cancelled hotel bookings, address their concerns, and convert cancellations into successful bookings…
View details →FabHotels is seeking a dynamic Inside Sales Team Leader to lead and motivate a team of Inside Sales Agents. The role involves driving sales conversions, monitoring call quality, ac…
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View details →Join FabHotels as a Customer Success Specialist to source and close sales opportunities, understand customer needs, and support business growth within the hospitality industry.
View details →JOB DETAILS
JOB0000005
FabHotels is seeking a dynamic Inside Sales Team Leader to lead and motivate a team of Inside Sales Agents. The role involves driving sales conversions, monitoring call quality, achieving targets, and improving team productivity in a technology-driven hospitality company.
Lead and manage a team of Inside Sales Agents to meet sales objectives. Monitor daily calls, follow-ups, and productivity. Track conversion rates and ensure sales targets are met. Review dead calls and implement follow-ups. Conduct call audits and provide feedback. Analyze performance data and address gaps. Conduct team coaching and performance reviews. Support agents with sales objections and customer issues. Ensure CRM accuracy and documentation. Prepare performance reports. Collaborate with sales and operations to resolve process issues. Foster a high-performance team culture.
2–4 years of experience in sales or inside sales with preferred team handling experience. Strong leadership, coaching, and communication skills. Knowledge of sales processes, conversion tracking, and performance metrics. Ability to analyze data and improve performance. Familiarity with CRM tools like Salesforce is advantageous. Result-oriented with problem-solving skills and able to work in a fast-paced environment.
Competitive pay with performance-based incentives. Lucrative incentive structures and growth opportunities. Professional development in a growing company. Opportunity to work in a young and ambitious team. Be part of a technology-driven brand transforming the hospitality sector.
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